Why Attend this Shared Services Event?

The industry has matured. It’s no longer just about cost and labour arbitrage, but about business outcomes and process optimization. It’s about value added services and crafting the optimal delivery model for continued growth and flexibility. It’s taking a look at the maturing regional shared services hubs and staying in touch with the new advancements. Asia, including Southeast Asia, India and China continue to evolve as the world’s back office. During three full days of conference plus a brand new post-conference day in KL, you will obtain all the need to know information to prepare your SSO for long-term growth. Hear from the most mature practitioners running Global Delivery Hubs and benefit from their years of knowledge and teaching.

The 13th Annual Asian Shared Services & Outsourcing Week Asia 2010 is open for registration and awards applications. Heads of Shared Services, Finance, HR, IT will gather at the annual event to shed light on latest innovations and developments in the Shared Services & Outsourcing arena in Asia.

Don’t miss this opportunity to connect with old friends and new business contacts. Discuss the changes and consolidations during the economic slow-down and find ways to become more efficient and productive.

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See the region’s very best thought leaders live & in person

You will get a once off opportunity to hear the latest, leading industry insights firsthand. Our speakers are leading experts and to get a snapshot of just some of their fresh, new content go here

Discover and discuss latest issues around:

• Cash-flow management and financial governance of your SSC
• Shared Services from set up to mature models in Asia
• Outsourcing vs. in-sourcing opportunities in Asia and what is the right mix for your organisation
• How medium enterprises can achieve best practice when setting up Shared Services
• Talent management strategies for your Shared Services Centre
• Proven technologies and processes to help you become the best in class

Participate in:

• 3rd Annual Blue Sky Innovation Room
• Dedicated Conference Streams tailored to specifically address your current challenges and needs
• Round Table and Panel sessions by industry and maturity of your Shared Services Centre
• Study tours and experience local SSCs live and in action
• Awards Ceremony with Casino Night (back by popular demand!)
• Champagne Round Tables at the end of conference day 2

A Focus On Maturity Levels – Relevant Content For All Phases Of The Shared Services Journey

PHASE ONE Attend specific sessions if you find yourself here:	PHASE TWO Attend specific sessions if you find yourself here:	PHASE THREE Attend specific sessions if you find yourself here:
Centralisation project Lift & Shift Not yet operating as a commercial business Small savings achieved by aggregation of processes Basic automation, no real performance management or measurement Engagement model not well defined and interface with the business at initial stage	Starting to bring together functions Increased automation and a focus on driving value from operations and reducing rework and errors Achieved a certain level of capability and commercial operations are delivering real value Established performance measurement, benchmarking and business partnerships Invited to sit at the business table and staring to participate Able to offer solutions to the business	Analysis and/or execution of selective sourcing Outsourcing/offshoring Cross functional process streams (e.g., financial services, HR, TAX, PMO Delving into front office functions (facilities management, customer management Strategic supply chain, real estate, non traditional value add Actively engaging the business and vice versa