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Snapshot of our Speakers

 Benny Augustine
Benny Augustine
Human Resource Director
Unisys Global Services
 Ruoyu Bao
Ruoyu Bao
Director, Global Analytics Hub
Lenovo (S) Pte Ltd
 Daniel Benham
Daniel Benham
Global Chief Financial Officer
International Baccalaureate
 Anil Bhavani
Anil Bhavani
Operations Director, Global Financial Solutions
Pfizer
 Vinod Bidarkoppa
Vinod Bidarkoppa
Director and Head of Information Technology Services
Tesco Hindustan Service Centre (HSC)
Erin Champlin
Vice President
EMC Corporation
Theng Aik Chen
Executive Director & CFO
Lafarge Asia Sendirian Berhad
 Chandima Cooray
Chandima Cooray
Chief Process Officer
Hemas Holdings PLC
Lee Coulter
Chief Executive Officer
Ascension Health
 Maite Cunanan-Palmer
Maite Cunanan-Palmer
Chief Executive Officer & Finance Shared Services Director
Coca-Cola Bottlers Business Services
Ajay Dhir
Chairman
APAC CXO Forum
 Mark Philip Galutera
Mark Philip Galutera
Managing Director - Philippines Operations
DSM Manila LLC (White & Case)
 Duncan Howorth
Duncan Howorth
Chief Executive Officer
Jardine Lloyd Thompson
 Sandeep Khera
Sandeep Khera
Chief Operating Officer
Credit Suisse AG
Goh Kim Lee
Senior Director
Philips Electronics (S) Pte Ltd
 Joyce Lai Kheng Lee
Joyce Lai Kheng Lee
Director, Human Resource Services
BASF Asia-Pacific Service Centre
Manoj Modak
Finance Transformation and Shared Services Head
Singapore Post Limited
 Naveen Mohan
Naveen Mohan
Country Manager & Head of Strategy and Business Development for Global Shared Services (GSS)
Siemens Technology & Services Pvt Ltd
 Babu Nagarajan
Babu Nagarajan
Regional IT Leader for Asia Pacific
Cummins Power Generation (S) Pte Ltd
 Sanjay Patel
Sanjay Patel
Head of Financial Shared Services, Global Business Services
Rio Tinto
GV Prasad
Chief Executive Officer
AXA Business Services Pvt. Ltd.
 Hans Joseph Rausch
Hans Joseph Rausch
Procurement and Sourcing Manager (Asia and China)
Schlumberger Shared Services Organization
Gurmeet Singh
Operations Controller - Asia Pacific & Middle East
Motorola Solutions Malaysia Sdn Bhd
 John Teo
John Teo
Chief Financial Officer
Singapore Pools (Private) Limited

60% Cash Back for Singaporeans

The Productivity Innovation Credit (PIC) Scheme saves your organization 60% of the registration. Simply complete the 10 minute application and save over $1,000. For more information, visit: www.iqpc.sg/PIC

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What makes a perfect HR Employee

Find out what distinguishes a successful shared services employee

BETTER THAN EVER

2013 marked the 16th year that Shared Services and Outsourcing Week had been held in Asia. How much has the industry progressed since 1997? How many jobs have been created and how many lives have been transformed?

Asia has certainly seen unprecedented growth, and it’s not about to slow down, with organisations reporting global captive roll-outs and new vertically specific outsourcing alliances. Now more than ever, businesses need to take advantage of the opportunities available, stay one step ahead of the competition and position themselves for growth.

As we look at the landscape for 2014 we are seeing more than ever requests for advice on best-practice in customer experience management, leadership training, process excellence and value-added services all whilst maintaining strong governance, risk and control. This is in addition to the traditional challenges that to so many remain a constant struggle: talent management, location sourcing and data analytics.

Many Shared Services Centres and BPOs have now evolved to shoulder much more judgemental or specific services to their organisation and are providing much more than just basic process support. All this progress means that we to are changing our conferences to support you in moving to the next level; implementing a global series of best-in class site tours, additional workshops and multiple streams to allow you to get the most in-depth information on what makes your SSO strategy tick.

This evolution occurs in our 17th Annual Shared Services and Outsourcing Summit. This conference really is the premier event for Shared Services and Outsourcing professionals within Asia, and has established itself as a hallmark of excellence in the community. The event plays host to a vast array of world-class speakers and ground-breaking panel discussions and if the platform from which the winners are announced for our SSON Awards for Excellence.

Mark your dates today and stay tuned for the upcoming updates!


"A powerful concept that has personal resonance is the idea that the sourcing industry has tremendous potential in helping combat economic disadvantage." - Asheesh Mehra, Head of BPO-Asia Pacific, Japan and Middle East, Infosys BPO Ltd WINNER of SSON Thought Leadership Award 2010, Asia
"Excellent elevating network networking platform. A true stimulating event on high level but accessible to all leading to more creativity, ideas when going back to my daily business to deliver higher performance with high speed" - Jerome Debreu, Chief Financial Officer, WEBCORGROUP
"Asian shared services and outsourcing week is an event that we all look forward, an exciting experience where you both learn and enjoy with your peers" - Angelo Dennis Matutina, Senior Vice President, Union Bank of Philippines
"This event was my first direct exposure to SSC and BPO and it was most certainly very eye opening, jam-packed with loads of useful info" - Annabelle Tan, Project Manager, Fuji Xerox Asia pacific Pte Ltd